NEWS

Dear Valued Guests,

Thank you for your continued patronage of Okinawa Hinode Hotel.

We are currently experiencing a security breach involving unauthorized access on Booking.com.

It is possible that you may have received fraudulent messages through Booking.com, suggesting a security leak.

Please be advised that these messages were not sent by our hotel. We urge you not to open any URLs provided in such messages.

Please rest assured that reservations made with immediate payment options are not affected by this incident and will not be automatically cancelled.

If you have opened the URL mentioned in the previous message or have any inquiries related to it,

please contact Booking.com or your credit card company directly.

We apologize as it is not possible for Booking.com to identify all affected customers individually; therefore, we are unable to contact everyone directly.

We are currently reaching out sequentially to guests who have contacted us about this issue.

It seems that fraud attempts impersonating hotels are becoming increasingly common, so we urge everyone, even those not staying with us, to remain vigilant.

We are actively working to identify the cause of this breach and will continue to enhance our security measures.

Thank you for your understanding and support.

Sincerely,
Okinawa Hinode Hotel

Manager